
Help Direct is a service being developed for all adults in Lancashire. Help Direct will provide the practical support, guidance and information you need to get the most out of life.
You can access Help Direct across Lancashire. All areas will have a local base where you can walk in and talk to someone.
You will also be able to access Help Direct in all sorts of different local places. Look out for the Help Direct sign at: one stop shops, libraries, community centres, doctor’s surgeries, community group organisation offices, and lots of other places where you live.
Help Direct - Safe Trader Scheme in partnership with Lancashire County Council Trading Standards
Help Direct's Safe Trader Scheme is funded by Lancashire County Council and managed by Lancashire Trading Standards Service. The service aims to help citizens of Lancashire find a reliable trader, as well as supporting local businesses.
All members of the Safe Trader Scheme have met minimum requirements, set out by the Trading Standards Service and have all committed to adhere to a Code of Practice. Not only does this give you added peace of mind when choosing a trader, but the support of Lancashire Trading Standards Service also means that there's someone to help if things don't go to plan! To find out more about the service, please click on the link below.

In 1989 I gave up my job when I was elected as a County Councillor for the Electoral Division of Skerton in order to better serve the interests of all residents, regardless of political persuasion. Despite the long hours, I have found the work challenging and very satisfying.
I am also a member of the Police Authority with responsibility for vulnerable people, as well as being the Chair of the Youth & Community Advisory Committee and the Chair of the Adult College. I am a member of many other organisations such as Sure Start, the Local Strategic Partnership and the Domestic Violence Forum; so, if you find it hard to get hold of me, just leave a message and I will get back to you.
I am, however, a member of a political party and take an active interest in a number of national and local campaigns. It would not be appropriate for me to use this website to promote these campaigns though you can visit related external websites by selecting some of the links to be found on this site.
These are the committees and sub committees I sit on:
If you would like to contact me my details are listed below:
5 Coolidge Avenue
Lancaster
Lancashire
LA1 5EG
Home: (01524) 63055
Mobile: 07768654530
Email: niki.penney@lancashire.gov.uk
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